Gold Roof – Real Estate & Finance provides a set of customer support services of high quality and professionalism. The services provided are always focused on the needs of our customers, providing an excellent follow up in the different areas of personalized and digital consultant.
Gold Roof – Real Estate & Finance has as its origin in the customer focus, seller, buyer and investor. We give special priority to personal proximity relationship with the customer, placing their interests and needs at the top of our priorities. The work and commitment in the business mediation is partly focuses on the property, but mainly on the interconnection and relationship that exist between the parties involved in the transaction, seller and buyer.
This way Gold Roof is sure to be able to follow up and assist the parties involved with responsibility, knowledge, transparency and professionalism.
Gold Roof – Real Estate & Finance has a special and permanent concern in the process of representing the mediation of the property, providing its customer with constant and detailed information about the course of the business and all the circumstances related to it.
Gold Roof is committed to providing excellent quality service, support and information in the current real estate market.
Gold Roof has as its internal commercial objective, the realistic and careful management of the mediated properties number and type, always looking for a sustainable way. The purpose of this goal is to provide the customer with whom we are pleased to work and relate, to obtain constantly a dedicated service and focus on their interests.
For Gold Roof quantity will never mean quality!
By keeping a controlled business portfolio, we guarantee property owners and to potential interested buyers excellent level quality support.
The excellence in the quality and continuous service provided by Gold Roof to its customers, is the commitment made in response to the possibility that they provide allowing Gold Roof mediation of its business.
So that everything is possible, always having our client at the center of our decisions, we develop and solidify procedures and tools so that our team can will be able to rise to the required quality service.
On the website platform, in addition to being able to initiate a direct conversation through webchat, customers will have the possibility to create and access their own private area. This area is managed by the client itself through private login and password. In their private area they will be able to manage all their interactions, such as creating a portfolio of preferred properties, creating comparisons between different properties, obtaining information on the negotiation of their property, contacting their real estate Agent or the company at any time, among other options available.
Gold Roof takes special care in the presentation and disclosure of its client’s properties. As so we present in our website, www.goldroof.pt, visualization of property photos in high definition and large dimension, visualization of all information related to the various aspects of the property’s specifications, energy classification access, information on various public and private places of importance in the vicinity with classification made by users of these places.
We emphasize the possibility of knowing the property through a footage made for this purpose, or with special emphasis through a 360 Virtual Reality film, which allows you to visit the property and walk through it as if you are physically present on site.
The 360 Virtual Reality option to visit the property, can be viewed through 3D viewing glasses making the experience completely immersive. Having in mind your convenience and comfort, you can visit your future home without leaving your sofa. You must try it!
Gold Roof – Real Estate & Finance, have at your disposal a set of duly endorsed and trusted business partners, from different areas, but always connected to the property business transaction. All these partners give the guarantee to have an exclusive and professional service to the customer.
The Gold Roof procedural Backoffice department, has high knowledge to internally monitor the customer entire interconnection process with the company and third parties, commercial and bank financing. We guarantee that the costumer process will proceed in the most professional and peaceful way, but always focused on the customer goal. The Gold Roof – Real Estate & Finance focus is always the customer and its goals, because your Dream is our Reality!